A local provider that sees the whole person

Founded in Townsville by Tracey Singh, NorthStar Ability Support was built on a passion for people, community and the belief that everyone deserves the opportunity to reach their full potential.

Our mission

Guided by compassion. Driven by integrity. Focused on your goals.

At NorthStar Ability Support, our mission is to provide personalised, person-centred support that empowers individuals to recognise their abilities, build confidence and develop greater independence. Through mentorship, meaningful connections and community participation, we aim to encourage personal growth, strengthen self-belief and support each participant to work towards their goals in a way that reflects their individual needs, choices and aspirations.

We are committed to seeing the person beyond the limitations, celebrating every step forward and creating opportunities for individuals to feel valued, included and confident in their own potential.

Because we believe everyone deserves the opportunity to grow, belong and thrive.

Our story

Many years of experience across disability support, youth mentoring, community leadership and aged care, brought together in one local service.

NorthStar Ability Support is a proud local support provider based in Townsville, Queensland, dedicated to providing personalised, meaningful and empowering disability support.

Founded by Tracey Singh, NorthStar Ability Support was built on a passion for people, community and the belief that everyone deserves the opportunity to reach their full potential. With many years of experience across disability support, youth mentoring, community leadership and aged care, Tracey brings a genuine understanding of the importance of connection, encouragement and individualised support.

NorthStar Ability Support was created with a clear vision: to provide support that looks beyond limitations and recognises each person's unique strengths, abilities and aspirations. We believe that meaningful support starts with understanding the individual, respecting their choices and recognising what matters most to them.

With a strong focus on mentorship, community access and building meaningful connections, we aim to encourage participants to grow in confidence, develop independence, explore new opportunities and work towards their NDIS goals in ways that are meaningful to them.

We believe support is about more than what we do. It is about how we make people feel. It is about building trust, celebrating progress, encouraging self-belief and creating opportunities for everyone to feel included, valued and connected to their community.

We are proud to walk alongside participants on their individual journeys, offering encouragement and support as they discover their strengths and work towards the life they want to live.

NorthStar Ability Support sees the person, recognises the ability and believes in the potential. NorthStar sees you.

What we stand for

We believe every person has strengths, abilities and potential worth celebrating. Our approach is centred on seeing what is possible rather than focusing on limitations, and on encouraging participants to recognise their capabilities, build confidence and develop greater independence at their own pace.

Respect

Every person deserves dignity, kindness and understanding.

We recognise and value the individuality of each participant, including their choices, beliefs, culture, background and life experiences. We take the time to listen, respect personal boundaries and understand what matters most to each person, so that everyone feels heard, valued and accepted, and confident being themselves.

Mentorship

Having the right person beside you can make all the difference.

Mentorship is about more than providing support. It is about encouraging growth, building confidence and helping participants recognise their own strengths and abilities. We walk alongside participants through challenges, celebrate their achievements and support them to take meaningful steps towards the life they want to live.

Community connection

Everyone deserves to feel a sense of belonging in their community.

We encourage and support participants to explore their interests, take part in local activities and build relationships that matter to them, so that community becomes somewhere they feel welcome, included and confident.

Your goals. Your way. Our support.

Get in touch to talk about the support you or someone you care for are looking for. A conversation is the best place to start, and there is no pressure.

Get in touch Call 0450 013 447

northstarability@outlook.comTownsville, Queensland